Privacy Policy
Last Updated: February 17, 2026
At GoFlow Chat ("we," "our," or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website (goflowchat.com) or interact with our AI-powered services.1. AI Disclosure
In compliance with 2026 AI transparency regulations, please be advised that GoFlow Chat utilizes Generative Artificial Intelligence (“AI Assistants”) to interact with users.
Interaction: You may be interacting with an AI rather than a human representative.
Purpose: Our AI is trained to answer service inquiries, provide pricing, and schedule consultations.
Accuracy: While we strive for high accuracy, AI-generated content may occasionally contain errors. Please verify critical information with a human staff member by emailing [email protected].2. Information We Collect
We collect information that you voluntarily provide through our AI Assistants, contact forms, or booking links, including:
Personal Identifiers: Name, email address, and phone number.
Interaction Data: Chat transcripts and records of your inquiries.
Technical Data: IP address, browser type, and device information used to access our site.3. SMS & Text Messaging Compliance
By providing your mobile phone number to our AI Assistant or on our website, you provide express written consent to receive automated text messages from GoFlow.
Purpose: Messages will relate to your specific inquiry, appointment reminders, or service updates.
Opt-Out: You may revoke consent at any time by replying "STOP" to any message.
Frequency: Message frequency varies based on your interaction. Message and data rates may apply.4. Third-Party Data Processing
To provide our services, your data is processed through our technology partner, Stammer.ai, and their underlying Large Language Model (LLM) providers (such as OpenAI or Anthropic).
Privacy Guardrails: Your data is processed in a secure, private environment.
No Training: We do not allow third-party providers to use your personal data to train their public AI models.
No Sale of Data: We do not sell, rent, or trade your personal information to third parties for marketing purposes.5. Your Data Rights
Under current privacy laws, you have the right to:
Request access to or a copy of your chat transcripts.
Request the correction or deletion of your personal information.
Opt-out of automated decision-making or profiling.
To exercise these rights, please contact us at [email protected].6. Security
We implement industry-standard encryption and security measures to protect your data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.7. Contact Us
If you have questions regarding this policy, please contact us at:
Email: [email protected]
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